MELALEUCA AUSTRALIA

Service Description

Formed in 1997, Melaleuca Australia is a specialist organisation that supports humanitarian entrants, migrants and people from culturally and linguistically diverse (CaLD) backgrounds of all ages, settling in the Northern Territory of Australia through the provision of a suite of specialist services. These services include case management (families and youth), counselling, youth group activities, intensive family support, health system navigation, and group activities to promote inclusion and reduce isolation. The organisation also offers generalist employment services as a Workforce Australia service provider under an alliance arrangement with AMES Australia, to enhance and improve economic participation through supporting individuals into meaningful employment. Everything we do is in partnership with a network of individuals, community groups, government and non-government sectors to support successful outcomes for our clients. Our vision is a world where everyone belongs.

Alternate Names: Torture and Trauma Survivors Service of the Northern Territory

Hours of Operation

Mon-Fri 8:30am-5pm

Accessibility

Referral System

Anyone may refer including schools or GPs. Referral application may be submitted in person, by phone or email (referral@melaleuca.org.au)

Service Fees

None

Languages (other than English)

Interpreter services can be arranged

Disability Access

Yes. Ramps, lift, disability toilet.

Organisational Information

Area Served

NT

Parent Organisation

FASSTT

Postal Address

Post Office Box 1930

Darwin

NT

0801

Other Information

Facilities Available

Eligibility: Refugee (or refugee-like) background; AND History of torture and/or other traumatic events prior to arrival in Australia; AND Experiencing psychological or psychosocial difficulties believed to be associated with their experience of torture and traumatic events; AND Consent to receive our services. Some services provided to migrants.

Volunteering Opportunities

Yes - apply via website

Last Updated: 1 October 2024